I would like to compliment your staff on an absolutely unparalleled level of customer service. My father-in-law and his family, have been coming to the shop for years. So, when it was time for me to get back into skiing there was no doubt where I was headed.
I was a skier for the 1st 13 years of my life, then a snowboarder for the next 13 and recently decided to give skiing a try again and was instantly hooked.
After a couple demo days, I decided my next trip up to demo and buy. Please recognize the following for jobs very well done:
I did tons of internet research and wanted to call and get some information to avoid some of the same questions when I got there. I called and spoke with Bobby who was very helpful and patient with all of my questions. When I got to the shop, I met Dave Atkinson. I thought I knew a particular boot I wanted. Thankfully, no one in Mammoth had it in stock and I came back to footloose where Dave perfectly fit my foot to a great boot.
Larry helped me with skis, and was a lot of fun to work with. He was patient with all of my questions and gave me great advice. After a morning, I realized the boots I was trying were too stiff for me. I came back in and Van Osgood gave me a softer pair, and Larry recommended I try a different ski.
It was a perfect match. Not Larry and Van, but the ski/boot combo. I came back in for a custom orthotic, the Salomon X-max 100 and the Blizzard Brahmas.
I could not have done it without the highly knowledgeable, but most importantly, personable staff.
I can't wait to keep skiing, and recommending Footloose to anyone on their way up to Mammoth.
Thank you all.
We are the #1 Ski Shop in Mammoth Lakes, CA.